Audio Visual Technician Job at Saicon, Boston, MA

SnhCY3ByWi9yRlpHUzhjcEFlV3BvTWJsK3c9PQ==
  • Saicon
  • Boston, MA

Job Description

Job Description

Job Title: On-Site Technical Support Technician

Location: Boston, MA(Contract)

About the Role

We’re looking for a skilled On-Site Technical Support Technician to join our IT Operations team and provide exceptional end-user and audio-visual (AV) support. In this role, you’ll ensure smooth day-to-day technology operations, support high-profile meetings, and deliver outstanding customer service to internal stakeholders.

Key Responsibilities

  • Provide on-site technical support for PCs, Macs, and mobile devices
  • Configure and troubleshoot Microsoft Teams Rooms , Surface Hubs , and Crestron systems
  • Support AV systems including Condeco, Barco ClickShare, Pano, Polycom, Cisco , and related hardware (speakers, cameras, monitors)
  • Manage tickets through ServiceNow and ensure timely resolution within SLA
  • Handle printer setup, configuration, and troubleshooting
  • Maintain asset inventory and coordinate shipping/receiving of equipment
  • Offer VIP/white-glove support for executives and special events
  • Collaborate with network operations teams for remote-hands assistance

What We’re Looking For

  • 2+ years of on-site IT or desktop support experience (corporate environment preferred)
  • Strong experience in AV technology (Teams Rooms, Surface Hub, Crestron, etc.)
  • Proficiency with Windows, macOS, and Microsoft 365 applications
  • Excellent customer service, communication, and troubleshooting skills
  • Organized, proactive, and able to manage multiple priorities
  • Willingness to travel occasionally and support after-hours events if needed

Job Tags

Contract work, Remote work,

Similar Jobs

Maania Consultancy Services

Software/Web Developer - Senior with TS/SCI with CI Poly Job at Maania Consultancy Services

Hi , Our client is looking for a Software/Web Developer - Senior . If you're interested please share your update resume along with your...  ...compliant at IA Technical (IAT)/IA Management (IAM) Level 2. Experience working on a development team under DoD/DIA DevSecOps... 

Lockheed Martin

Converged Sensors- Lead MBR Digital Hardware Designer Job at Lockheed Martin

 ...4x10 hour day, 3 days off per week The base range for this position in New Jersey is $110,500 - $198,422. Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education... 

Yellow Cab

Taxi Driver - Flexible Schedule (Part-Time / Full-Time) Job at Yellow Cab

 ...Are you looking for a flexible, dynamic career where you're in control of your schedule and earning potential? Join our team as a Taxi...  ...GPS systems or personal knowledge of the area, while adhering to traffic regulations and ensuring the safety of all passengers \n... 

The Exercise Coach Middletown

Fitness Coach / Health Coach Job at The Exercise Coach Middletown

 ...Flexible Schedule ~ Overtime available Keywords: Fitness, Health, Personal Trainer, No experience necessary, exercise science, gym, workout, fun, nutrition, Job Types: Full-time, Part-time Salary: From $31,200.00 per year Benefits: Employee discount... 

Equinox

Personal Trainer, Dartmouth Street Job at Equinox

 ...Job Description Job Description What makes Personal Training with Equinox stand out? Equinox is proudly recognized as the industry leader in Personal Training expertise, with the first in-house education of its kind through the Equinox Fitness Training Institute...